Problem Fortclient VPN post update to version 7.4.0.1658

VPN
1

After updating fortclient VPN, icon disappeared from systemtray and freezes in connecting status.

Edit: Solved by installing Visual C++ Redistributable for Visual Studio

2

Resolved: Install Visual C++ Redistributable for Visual Studio

3

Well shit. We tried 7.4 without success. This may be it…

Thanks

4

I have the same issue when I’m trying to upgrade from FortiClient 6.4.9 to 7.2.4 on some computer. Did you have a link that explains this.

5

I can confirm that this issue is still present in the FortiClient 7.4.1 and 7.4.2.
And if the Visual C++ Redistributable is not installed, VPN with SSO will simply not work.

6

This happened to us too on some machines, confirmed the Visual C++ install worked. Now it seems on a machine, when Forticlient 7.4.2 is installed and running that we upgraded from 7.2.7, we can’t open Powershell anymore without getting this error:

1333×699 203 KB

7

How did you figure out that you needed this installed?

8

Which specific C++ redistributable did you install? There are several that could apply…

https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170

9

Yup just ran into this today and thanks to your comment it pointed me to the redistributable. Thanks!

10

On fortnet forum.

I tried running it manually “C:\Program Files\Fortinet\FortiClient\FortiTray.exe”

This returned “mfc140u.dll not found” error.

And from previous experience I already knew that this DLL was included in Visual C++ Redistributable

I installed it and it worked

11

Latest (Current 14.40.33810.0)

12

So this was a missing dll on your PC?

13

I followed the same reasoning but I did not have time to search for this dll and therefore the corresponding package. Thanks for the time saved!