Since it seemed Roobet finally might have relaxed on banning VPNs I finally decided to give it another shot today. I’ve been on stake with no issues for about a year now and surely enough after depositing to roobet and losing it all in minutes my account is now in “affiliate only” mode (wtf that is) and I can’t do anything until I verify my location.
They threatened to delete my account in 2 weeks last time this happened But never actually did and removed the restrictions, so I thought they were cool again but I guess not.
Just a warning to fellow US players. Back to stake I go! It’s no wonder at all that Roobet’s chat is pretty dead nowadays. Imagine denying free money lol
Before you get on me about “you’re in US so you should expect it blah blah” yeah I know but since there are options out there that let us play I don’t care and will complain when a shady crypto casino gets strict about kyc.
u/Roobet
After your guys’s site went down for downtime about a month ago, I realized my account was deleted instead of saying account locked. I created a new account under the same name but I noticed all my referrals were gone, and all redeemable affiliate balance, also the balance that was in the account was missing. So I opened a live chat and told them that everything was missing when I re-created my account under the same name, I had about $1900 in my balance claimed from affiliate and who knows how much else saved in my affiliate tab!
The live chat says no there is no money or there was no money in the account but that’s a lie! I want my money back!!
u/dom555 u/roobetofficial
After your guys’s site went down for downtime about a month ago, I realized my account was deleted instead of saying account locked. I created a new account under the same name but I noticed all my referrals were gone, and all redeemable affiliate balance, also the balance that was in the account was missing. So I opened a live chat and told them that everything was missing when I re-created my account under the same name, I had about $2600 in my balance claimed from affiliate and who knows how much else saved in my affiliate tab, it still showed my refs from past 7 days but didn’t show any earnings present in the claimable balance.
after waiting patiently for a response the account was locked without any reasoning, I don’t have a problem with completing KYC or anything of that nature, because according to this new “Affiliate-Only” mode you have I should be able to complete it without any problems.
I would appreciate some help and can cooperate with any KYC requests according to your new Affiliate-Only policy involving restricted territories.
Hi i just got scammed by Roobet because i didnt use the right Network. I REALISE that i made a mistake, but them just saying “Sorry we dont support that network (Which was an option) so we cant credit or refund” That shouldnt be possible and is a scam. This message will be posted all over reddit too help prevent others from losing money
I live in FL so I set my VPN to Mexico which is the lowest ping for my area. I use private internet access
Exact same thing happend to me… Im fucking furious
ITS MY MONEY And I want it NOW!!!
I trust stake. I had a couple of accounts banned for accidentally forgetting my VPN but they still let me withdraw. At least I know they won’t scam me if I have a balance
I don’t think any respected casino would do that. These guys are giving away some tesla model 3 cars on their VIP club, idk if they ship worldwide.
Depending on how much balance you have I wouldn’t count on stake to let you withdraw or to put you in withdraw only, I can help you out tho and I have receipts and references to back me up
ah ok didnt know that was the name haha thanks