Thinking of upgrading my ProtonMail Plus with Proton VPN Plus.
The on plus allows ten connections, but can I share these with my family without violating the terms? Without having to share my proton mail password?
You have to share the password for them to be able to use the protonVPN app, i think however (haven’t tested it myself) that you can download the openVPN or wireguard config files for each server and share those, but that means that you have to give them the specific config for connecting to a specific country or for example to get p2p functionality. Whether or not that violates tos, i don’t know.
That’s disappointing. With Mullvad I get five connections, and my kids can use one each without having to share passwords for anything…
nope. and that is why they dish out numerous vpn accounts so easily. Still haven’t figured out which kind of use case would require 12 freaking concurrent VPN connections.
My suggestion is to give up with the bundle offer and create a new proton account for the VPN only, so you can share that password with relatives without compromising the security of your mailbox.
Proton support suggested this:
“You simply need to make sure that you are logged into the ProtonVPN app itself with your paid account ( the same username and password of your paid account ) on all devices you intend to use our service.
Additionally, you can set up two-factor authentication (2FA) on your account, so the additional users that know your login password are unable to log into the protonvpn.com (also the ProtonMail applications) or protonmail.com websites. By doing this, the additional users will be able to log into the ProtonVPN applications only with the login password and use the apps, as the 2FA is not required for the ProtonVPN apps due to the reason that account changes cannot be made via the ProtonVPN apps.”
This is interesting to everyone but ProtonVPN won’t abstain from taking money from these users which wouldn’t need their own accounts this way anymore.
I am personally disappointed that they even go to the extent to jeopardize the security of users which want to use ProtonVPN on less secure system by requiring the use of a single password for both services. Even deactivating 2FA on ProtonVPN automatically deactivates it on ProtonMail ass well. I complained about this issue in the past but they hold on keeping these dumb restrictions in place to prevent password sharing. I really think they should allow us to setup an App password. I know some people will share passwords but honestly, we pay per connection so they shouldn’t hinder us to use them.
Good and simple idea that I didn’t even think of!
According to support, the trick is to ACtivate 2FA, because your family can use the vpn app without 2FA, but they can’t read your personal email or change any setting on the proton website.
Still not a fan of sharing the password for my personal email, but without the 2FA TOTP nobody can use it for anything as long as it is not reused anywhere else…
Well, I can’t log into the ProtonVPN app without entering 2FA. Deactivating 2FA for ProtonVPN in the web interface deactivates it on ProtonMail as well.
Yes. Still another 8€ / month just to use a connections which we already paid for.
That’s interesting. Proton Support says
“Additionally, you can set up two-factor authentication (2FA) on your account, so the additional users that know your login password are unable to log into the protonvpn.com (also the ProtonMail applications) or protonmail.com websites. By doing this, the additional users will be able to log into the ProtonVPN applications only with the login password and use the apps, as the 2FA is not required for the ProtonVPN apps due to the reason that account changes cannot be made via the ProtonVPN apps.”
Somebody must be mistaken…?
It is not my mistake. I am fighting with ProtonMail to change this since years. It is either a bug they don’t want to fix or it was done like this intentional.
I really like ProtonMail but I am sometimes disappointed that although I pay several hundred Euros a year (multi person professionals account), they still try to do a money grab on dumb stuff like this. At least I hope that with the new partnership with SimpleLogin they allow me to create an indefinitely amount of aliases.
I see. Then Proton Support is misinforming users. That’s disappointing.
I understand your frustrations by the way.
Just tested the proton on app on iOS. It does ask for the 2FA. Support is wrong. Thank you for clarifying this!
The windows protonvpn app does not ask for 2FA
Well, I nerfed multiple employees with this and as it seems they won’t fix this. It seems that they keep it open to prevent account sharing or to motivate people into creating multiple accounts. The last time I asked them they just responded that I can switch to the reintroduced Visonary plan and use an different user for ProtonVPN without 2FA. I understand that this will solve my problem but it is not necessary the most costumers friendly approach.
Oof, shame.
(Also yay, Visionary is no longer available xd)