We have been using Bitdefender and DattoRMM Ransomware detection. Datto/Kaseya is offering us a really good deal to switch to Datto AV (instead of Bitdefender). Have any of you used it? How do you like it?
Thank you in advance
It’s based on Avira as an engine, we have it and it’s ok, we tried to get technical info from datto on what it actually does but that’s like extracting blood from a stone. I’ll bet that they’re giving you a price that’s under half BD cost.
Can you make a use case to yourself that the proposed change is better than what you are currently using without looking at the price?
If not, then you are probably not doing what is best for your customer and IMHO right now cutting corners on security to save a couple dollars is a terrible idea. Collectively, we are losing the security war.
If you read enough threads on IT subs, you will start to notice the trend of people that use something because it was cheaper or free are also the ones that say how often their MDR/SOC saves them from something nasty. They actually boast about how great their MDR is because of how frequently it saves them.
I have no personal beef against Kaseya and we use some of their stuff, but I highly doubt they could make a sales pitch that would convince me of going through a sales demo of their AV tool. If their only value offering is that they are cheaper, then I am not interested.
As always DYOR…but there is also a 3rd party efficacy test that they pointed us to as we were reviewing: Datto/Kaseya - Miercom: Independent Analysis, Research and Reviews
Still deciding if we want to move from managed Defender (via Rocketcyber) to Datto AV…will probably A/B test for a while.
I keep hearing how good Datto AV is from these post but with the lack of history and proof / details on development, why would y’all trust it?
Kaseya packaging code written a while / decade ago, with very little support and dev — it’s why it’s sooo cheap.
Who wants to buy some circa 2005 McAfee, 5 cents per endpoint - anyone?
Don’t fall for the deal! Bitdefender is anytime better than Datto AV.
Saying this from my experience as I was working there.
I just don’t understand spending additional money on AV when Defender is extremely highly rated and built into basically almost every device you’re already managing. All you need is something that centrally monitors and manages it, such as CIPP, Huntress, a number of other products Kaseya already has like their EDR or RocketCyber, etc.
I really have no idea why they invested the time to make their own AV… what market research did they do that determined there was demand for this?? Already told my rep it’ll never happen with us.
Bitdefender is better.
I’ve heard some crazy low pricesthat Kaseya is offering their EDR for and I still wouldn’t touch it.
Lots of options out there that are better then BitDefender, and I’d argue this isn’t even just my opinion.
Considering the price, Datto AV is surprisingly good.
Does the choice need to be between those two options? Because neither is truly NGAV. But between those two, staying away from more Kaseya contracts will probably lead to greater long-term happiness.
It’s a question of attack vectors 
Are you in danger of being targeted by RaaS (or to lesser degrees APTs)? Then consumer products will not really protect you, as you need something designed to minimize dwell time of adversaries.
For testing, you should make sure that participants are member of AMTSO (Anti-Malware Testing Standards Organization): https://www.amtso.org/.
You can also use this site to find recent reputable tests: https://www.amtso.org/tests/.
Personally, I never heard of Miercom and I deal with these evaluations often. My top favorites are AV-Comparatives and AV-TEST (or MITRE is you are evaluating detection and not protection)
We have demoed it and it seems OK at best. Not a lot of features or components but I guess it checks a box and is cheap. I don’t think we are going to bother with adding it to our stack.
Some industries have regulatory compliance that require a centrally managed antivirus. If you don’t have Microsoft business premium (or higher) then you don’t have centralized managed version of antivirus through M365.
We also have Defender integration… 
Anyway, they probably thought on how to make extra dough with the MSPs that are cheap enough to not care about the quality but only the price…
If they have 200K endpoints that use that for $0.5 a month (as an example) they get $100K which is $1.2M a year, a decent programmer can integrate everything to their other products in a few weeks and maintain what’s needed… Easy 
I am agreeing with the feedback of not getting further embedded with Datto/Kaseya.
What do you recommend, u/Gold-Net-Left ?
Appreciate that, thank you.
We are also a Bitdefender shop. Love it.
May I ask what Datto Ransonware protection is? Is that part of their AV solution or an additional stand alone service?
Right, that’s why I mentioned numerous tools that are already common amongst MSPs, some ones that I would already expect a Kaseya shop to likely have, that will centrally manage it.
We’re running Datto AV and it already found things Defender missed.
It is a stand-alone service specifically to target Ransomware and shut your systems down to stop it if it is detected.
https://rmm.datto.com/help/de/Content/3NEWUI/RansomwareDetection.htm
It isn’t perfect but it works pretty well. We had an incident about 3 years ago and the Datto RMM Ransomware Detection caught the Ransomware after about 1,000 files and that really is pretty good.